Important: We are an independent informational website about ACR Poker. We are NOT affiliated with Americas Cardroom or the Winning Poker Network, and we cannot assist with account-related issues.
How to Reach Us
The best way to contact our team is via email:
Email: contact@acr-poker.io
We typically respond to inquiries within 24-48 hours during business days. Please allow additional time for responses during weekends and holidays.
What We Can Help With
Our team is happy to assist with the following:
- Website Feedback: Suggestions for improving our content or user experience
- Content Corrections: Reporting inaccurate information, outdated details, or errors on our pages
- General Inquiries: Questions about our website, editorial process, or the information we provide
- Partnership Inquiries: Business-related questions or collaboration opportunities
What We Cannot Help With
As an independent informational resource, we are unable to assist with:
- Account Issues: Login problems, password resets, or account verification
- Deposits & Withdrawals: Transaction status, payment processing, or cashier questions
- Bonuses & Promotions: Bonus claims, promotional codes not working, or reward points
- Technical Support: Software bugs, download issues, or gameplay problems
- Game Disputes: Hand histories, tournament issues, or game integrity concerns
Need ACR Poker Support?
For any account-related issues or official support, please contact Americas Cardroom directly through their official channels:
- Live Chat: Available 24/7 within the ACR Poker software client
- Email Support: Through the official ACR Poker website support section
- Help Center: Comprehensive FAQ and knowledge base on the ACR Poker website
ACR Poker's official support team can assist with all account, payment, and technical matters. They have direct access to your account information and can resolve issues that we simply cannot address as an independent website.
Tip: When contacting ACR Poker support, have your account username and relevant details ready to expedite the support process.